Privacy Policy

Introduction

VenariX, Inc. ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. We understand that your privacy is important, and we are dedicated to ensuring that your personal information is treated securely and in accordance with applicable data protection laws.

Information We Collect

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for the processing of your data.
• Contract: When processing is necessary for the performance of a contract to which you are a party.
• Legitimate Interests: For purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

How We Use Your Information

We use the information we collect for various purposes, including:

• Account Creation and Management: We use your email address to create and manage your VenariX account. We also use it to send you notifications regarding your account, such as password resets, subscription details, payment notifications, and invoices.
• Personalization: If you provide your first and last name, we use this information to personalize your experience within our platform and in our communications with you.
• Product Improvement: Information about how you use VenariX helps us understand our users' needs and preferences, allowing us to enhance our products and improve user experience.
• Communication: We may use your contact information to send you important updates about our services, respond to your inquiries, and provide customer support.

Sharing Your Information

We take your privacy seriously and do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support. These service providers are required to maintain the confidentiality of your information and are prohibited from using your personal information for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect our rights, property, or safety, as well as that of our users or others. This includes enforcing our agreements, policies, and terms of use.
• Merger or Acquisition: If VenariX becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, your information may be transferred as part of the transaction. We will continue to ensure the confidentiality of any personal information involved in such transactions and provide you with notice before your personal information is transferred and becomes subject to a different privacy policy.

Payment Transactions

We use Stripe for payment transactions. When you make a payment, you will enter your personal information directly on the Stripe checkout page. We do not store your payment information on our servers. Stripe handles your payment information securely and in accordance with their privacy policy.

Cookies and Tracking Technologies

The only cookies we use are Google Analytics cookies. These cookies help us understand how visitors interact with our website, providing insights into website performance and user behavior. This information allows us to improve our website and tailor our marketing campaigns. You can control the use of cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period is determined based on the type of data collected and the purpose for which it is collected. Once the retention period expires, we will securely delete or anonymize your personal information.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes.
• Portability: You have the right to request the transfer of your personal information to another entity in a structured, commonly used, and machine-readable format.

To exercise these rights, please send us a message at privacy@venarix.com.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

International Data Transfers (GDPR)

If we transfer your personal data outside the European Economic Area (EEA), we will take appropriate measures to ensure that your personal information receives an adequate level of protection in accordance with GDPR. This includes using standard contractual clauses approved by the European Commission and ensuring transfers are made to jurisdictions recognized as providing adequate protection.

Do Not Sell My Personal Information (CCPA)

Under the CCPA, California residents have the right to opt out of the sale of their personal information. We do not sell personal information. If we change our practices in the future, we will update this Privacy Policy and provide you with a method to opt out.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for any updates.